Refund/Exchange policy

When ordering please use the size chart as the items have been tailored for better fit and may differ from standard sizes.


            If you wish to return/exchange an item:            

  • Do not remove tags
  • Do not wash
  • Do not wear except for fitting
  • Return in the condition the item was received
  • Return with original packaging and tags
  • Special orders or custom-made items are final sales. These items cannot be returned or exchanged unless the item is deemed defective after evaluation by Scrubs and Things
  • Sale items are final sales and may cannot be returned or exchanged


Method of refund/exchange

Email within 7 working days

Describe your reasons for refund/exchange in detail

A courier charge may apply, please confirm prior to shipment


Process of refund/exchange

The items will be evaluated by inspection and if a refund or exchange is applicable, an appropriate refund or exchange will be processed.

If not possible a refund will be considered

A courier charge may apply for returned goods, please confirm prior to shipment


Please always free to send an email to with any queries as we are willing to assist you in finding your perfect pair of theatre scrubs or medical workwear.