Refund/Exchange policy

When ordering please use the size chart as the items have been tailored for better fit and may differ from standard sizes.

 

            If you wish to return/exchange an item:            

  • Do not remove tags
  • Do not wash
  • Do not wear except for fitting
  • Return in the condition the item was received
  • Return with original packaging and tags
  • Special orders or custom-made items are final sales. These items cannot be returned or exchanged unless the item is deemed defective after evaluation by Scrubs and Things
  • Sale items are final sales and may cannot be returned or exchanged

 

Method of refund/exchange

Email within 7 working days

Describe your reasons for refund/exchange in detail

A courier charge may apply, please confirm prior to shipment

 

Process of refund/exchange

The items will be evaluated by inspection and if a refund or exchange is applicable, an appropriate refund or exchange will be processed.

If not possible a refund will be considered

A courier charge may apply for returned goods, please confirm prior to shipment

 

Please always free to send an email to info@scrubsandthings.co.za with any queries as we are willing to assist you in finding your perfect pair of theatre scrubs or medical workwear.